Please ensure that you have permission to use the photograph for personalisation work. If you have bought the photograph from a shoot, then please do ask the photographer to use it for your own piece. Generally they are very happy for their photos to be used for non commercial purposes, but it’s polite to ask.
2. Copyright - Teresa Lewis art / Ginge Arts
My personalised work for you is for is not for commercial use. You can use it on your profile on Social media, all I ask is if you can put ©️Teresa Lewis on it and/or a link to my page.
If you do wish to use my work for commercial purposes then please message me.
3. Deposit for Commissions
Ginge Arts - I will ask for a deposit of £50 for mixed media commissions, whereas Teresa Lewis Art commissions will be paid for in advance.
The details that I have from you will be stored securely and will not be passed on to anyone else, the exception is, of course, the printers, who need your name and address.
No third parties will be given your details unless required to complete your order.
Once a print has been completed, there is a possibility that I will put it on my art page or website (when I have one) and Instagram. If you do not wish for yours to be used then please let me know.
If you have it as a present, let me know and I will until after the date you have given it to them. (Just let me know when you have given it to them!)
I will have promotions from time to time and I will message you with these offers. If you do not wish for me to contact you, then please let me know.
Postage of your items will vary. Parcels will be second class signed for if being sent by me. If it is sent via the printers directly to you, then it will be standard delivery which takes about 7 days.
If you wish to pay for express delivery then please ask. The cost will be added on to your order (minus the amount for standard delivery) as extra for super fast delivery.
7. Time turnaround
Standard turnaround time is 28 days, although depending on work load, it may be sooner.
This includes the time at the printers. You will be told when your order has been submitted and so any delay after that will be their responsibility.
So although I say 28 day turnaround, I cannot guarantee it due to third parties.
If you need it quicker then I would suggest you pay for the extra postage for express delivery.
I will have, from time to time, offers and competitions.
If you wish to make use of the offer but haven’t decided what you want doing yet, your deposit will secure your offer price.
I will send you emails from time to time, about special offers and promotions and competitions,
If you do not wish to receive emails then please let me know.
Refunds will not be given for personalised items.
You will be sent a proof of your piece for you to ‘proof read’. Once it is checked and accepted by you (including spelling where applicable), no alterations can be made after this time.
If there is an issue with any item, eg. Damaged or faulty, then please contact me and in turn I will contact the printers for a replacement.